Help and Frequently Asked Questions

The ACBA has worked to make our Online CLE viewing process as seamless as possible. However, questions about this service may arise. Below are answers to some of the most frequently asked questions about our Online CLE service. For additional information, contact Howard Booth, the ACBA’s CLE Coordinator, at 412-402-6614 or hbooth@acba.org.
  

Do I have to be an ACBA member to buy the CLE?

You do not need to be an ACBA member to purchase an Online CLE.

Do I have to log in to purchase the CLE?

Yes, if you have an account, please login at ACBA.org and then return to this page to make your Online CLE purchase.  If you do not have an account set up, you will need to create one.

Where can I get my Log In username and password?

Please contact Howard Booth, CLE Coordinator, at hbooth@acba.org or 412-402-6614 or Barbara Brumbaugh, Membership Coordinator, at bbrumbaugh@acba.org or 412-402-6612.

I bought a CLE several months ago and can’t find the email with the link in it?

Click on the “Your Courses” tab and enter your email.  You will receive an email with links to all of your purchased Online CLE courses.

How long do I have to watch the video?

You will have 12 months from the time of purchase to complete the video.

If I stop the video mid viewing, will the system remember where I left off or do I have to start all over again?

The system will remember where you left off, making it convenient to start and stop viewing as needed.

If I am having problems with purchasing the Online CLE, whom should I contact?

Please contact Howard Booth, CLE Coordinator at hbooth@acba.org or 412-402-6614.

My video paused and will not advance. What should I do?
If you are an iPhone 6s user, this is a known issue with the video prompts. When the video pauses, please exit fullscreen to see the prompt which allows you to continue the video. The ACBA and Epic Web Studios are working on a solution to this issue. If you are not an iPhone 6s user, please consult our Contact Page or contact us using the following information:

Epic Web Studios
Attn: Online CLE System
901 French Street
Erie, PA 16501

Phone: 814-746-6987

E-mail: cle@epicwebstudios.com

Technical support is available Monday - Friday from 8:30 a.m. - 5:30 p.m.

I am having technical problems watching the video

Please ensure that your device meets all of the requirements listed on the Technical Requirements page. If you meet the requirements and still find yourself having issues, please consult our Contact Page or contact us using the following information:

Epic Web Studios
Attn: Online CLE System
901 French Street
Erie, PA 16501

Phone: 814-746-6987

E-mail: cle@epicwebstudios.com

Technical support is available Monday - Friday from 8:30am - 5:30pm.

  
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